SHIPPING POLICY

DELIVERY TERMS

These shipping terms apply only to shipments within the wizman710.com.

SHIPPING NOTIFICATION

Once your order has been dispatched, you will receive an email with tracking details, which will allow you to track your order every step of the way. You can also check the status of your order by logging into your account.

 

U.S. EXPRESS & STANDARD SHIPPING

Shipping following business day (excluding public holidays and weekends). We use UPS ( from Hong Kong) for express and standard shipments. Orders will arrive at your shipping address between 3-12days. Please ensure that an authorized person is available at your shipping address as a signature will be requested upon receipt of shipment. Please ensure your shipping details are correct as we are unable to re-direct shipments once your order has been dispatched.
 
Shipping times are listed in the Shipping Fee Table and are an estimate only and YOU AGREE WE WILL NOT BE LIABLE FOR ANY DELAY IN SHIPMENT. For further detail, please refer to the DISCLAIMERS; LIMITATION OF LIABILITY section of our Terms and Conditions.

 

FREE SHIPPING

If your order qualifies for free shipping, the cost of shipping will be automatically deducted from your order total.

From time to time, we may offer free shipping promotions. Please note that free shipping promotions will be applied to your order on the payment page. To be notified of any future free shipping or other promotions by email, simply sign up to WIZMAN NEWS on the bottom right navigation.

LATE SHIPMENTS

In estimating your shipping time, please note that shipping times may vary from product to product. Most orders will be dispatched from our warehouse within one to three business days of placing an order. 


We attempt to ship goods within the estimated time frame; however, WE WILL NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ANY LATE SHIPMENTS.

 

 

RETURN POLICY

At WIZMAN, we pride ourselves on our  designs and quality craftsmanship, so we do not accept returns for non-malfunction reasons.

WIZMAN will only offer you a repair, exchange, credit or refund if the following conditions for faulty returns are satisfied:

  • the goods are returned within 6 months from the date of purchase;

  • proof of purchase to WIZMAN’s satisfaction is provided, in the form of the WIZMAN transactional receipt or invoice; and

  • upon assessment by WIZMAN, in each case as determined at the sole discretion of WIZMAN:

    • the item is considered faulty, whether due to a manufacturing fault or otherwise; or

    • in respect to WIZMAN eBoutique purchases, the item varies significantly from the WIZMAN eBoutique description and/or images; or

    • in respect to WIZMAN eBoutique purchases, the item delivered is not the item that was ordered.


  • Wizman will not offer a repair, exchange, credit or refund of any item where fault or damage has been caused by the wearing of, or incorrect caring for, the item. So please read the Please read the instructions carefully before you use the product.

RETURN PROCEDURE – CAMILLA RETAIL BOUTIQUE

The items for repair, exchange or return must meet the requirements set out in this Policy. Items may be presented at any WIZMAN Retail Boutique for assessment and processing in accordance with the terms of this Policy.

RETURN PROCEDURE – CAMILLA EBOUTIQUE

The items must meet the requirements as outlined above. Please email wizmanhk@gmail.com to request.

CONTACT

For any questions or notice, please contact us : wizmanhk@gmail.com

Business Cooperation & Proxy inquiries : marketing@wizman710.com

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